Customer Service and Operations Assistant Position

14 March 2017 | 12:00 am

Customer Service and Operations Assistant Position

Duties and Responsibilities:

i. Receiving and shipping orders

  • Communicating effectively with customers as well as collaborating with team members to ensure smooth delivery of orders
  • Coordinate and organize the timely flow of customer orders out of the facility
  • Coordinate deliveries with customers to ensure their processing times are met
  • Track, measure and report regularly the status of customer orders
  • Coordinate product returns
  • Keep track of inventory and back-orders

ii. Administrative duties

  • Answering the phone and directing calls accordingly
  • Assist with placing purchase orders
  • Assist with invoicing
  • Other duties as assigned

iii. Label printing

  • Print all labels required for production
  • Keeping label media organized and stocked
  • Keeping label printer consumable organized and stocked
  • Maintain label printer at peak efficiency

 

Skills and Requirements:

  • Experience in Transportation/Logistics Industry in a similar role is an asset
  • Excellent computer skills; knowledge of Word, Outlook and Excel; strong keyboarding skills and an ability to learn and master new software programs
  • Customer Service experience
  • Technologically inclined
  • Strong communication skills
  • Detail oriented
  • Ability to multi-task and adapt to change in a fast-paced environment
  • Organized
  • Post-Secondary Education
  • Can work in a team environment
  • French language skills is an asset
  • Experience in Cattle Industry is an asset

If interested, send resume and cover letter to samantha.pritchard@avetlabs.com

To apply for this job please visit the following URL: http://www.calgaryjobboard.ca/index.php?post_id=90577 →

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