12 May 2017 | 12:00 am
Incorporated in 2005, PWM is one of the fastest growing full service, private security firms in Alberta; priding itself in exceeding Clients’ expectations each and every time. PWM offers a full suite of security services including static security guards, mobile patrol, loss prevention services, investigative services, security audits, CCTV implementation services, special events security and security for labour disputes.
The Account Manager is responsible for ensuring clients within his/her portfolio receive the service agreed to as stipulated in the contract. The Account Manager will establish and nurture an ongoing productive relationship with the client’s representative, ensuring that lines of communication are established and continuously open. The Account Manager is expected to acquire an understanding of the client’s business and operating processes in order to identify and/or recognize the client’s security requirements and consequently, offer cost effective solutions to those needs.
JOB RESPONSIBILITY SUMMARY
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
4 year post secondary education, or equivalent experience.
High School Diploma or equivalent
Valid Alberta driver’s license
Alberta Security Services License
Standard First Aid and CPR
AGLC Staff Training, such as ProServe, ProTect, A Good Call, and/or Deal Us In
At least 3 years of experience in management, client services, marketing/sales, budgeting, and/or scheduling
Previous experience as an account manager in contract security, facilities management, military or law enforcement
Special Knowledge/ Skills Required:
Ability to adapt and/or manage unusual circumstances and difficult people
Ability to maintain confidentiality
Ability to multitask while paying attention to detail
Ability to work independently and as a team
Effective interpersonal skills
Effective verbal and written communication skills including negotiation and presentation skills
Effective planning, organizing and time management skills
Proficient in Microsoft Office Suite, including Word, PowerPoint and Excel
Special Knowledge/ Skills Preferred: Ability to perform guard duties, if necessary
You may in person, via fax to (403) 237-6897 or email to email@example.com.
To apply for this job please visit the following URL: http://www.calgaryjobboard.ca/index.php?post_id=91481 →